Tip of the Week: Different generations of homeowners have different home improvement needs, but fundamentals of customer service are still key overall. Lowe’s State of the Pro report found that better communication ranked as the No. 1 deciding factor across all generations when deciding between two final quotes – with 60% of homeowners citing ‘not responsive to communication’ as a major challenge. Read more about what homeowners look for in their relationships with Pros here.
For more information on the latest for Pros, please visit Lowes.com/Pro.